Question 1

How do I get my charges or paperwork to you?

Accepted Answer

By encrypted email, fax, mail, FedEx or by courier. We also have HIPPA compliant cloud based software that we can discuss with you. Call us and we can help find the best solution to fit your specific needs, all while protecting both your private information and that of your patient.

Question 2

Do you transmit claims electronically?

Accepted Answer

Yes. We work with all payers to submit electronically to ensure rapid payment turnaround.

Question 3

How long does it take to be reimbursed on a claim?

Accepted Answer

Insurance carriers that accept electronic claim processing generally process payment within 14-21 days standard.

Question 4

What do you charge to use your services?

Accepted Answer

Our fees vary depending on your specialty and volume of patients. We are competitively lower than our competition, contact us for a quote!

Question 5

What kind of software do you use?

Accepted Answer

GMM has industry & practice specific software and reporting tools that meticulously track every procedure and every transaction. We also have EMR software solutions that will help alleviate some of the headaches you may have daily with an older system, some at substantial discounts. Contact us today and see what we can do for you.

Question 6

What kind of reports will I get?

Accepted Answer

Every client has reports that highlight key business indicators. Some EMRs provide realtime dashboards. We work with all our Doctors to provide the most up to date reports, and even customize reports to your specific needs.

Question 7

How long have you been in business?

Accepted Answer

Company was founded in 2004

Question 8

Do you follow up on patient balances?

Accepted Answer

Yes. GMM has a very detailed patient collection process. We reach out to contact patients more than any other billing service provider and this is reflected in GMM's high collection ratios.

FAQ

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